How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

Refund/Return Policy: 


Original sales receipt must accompany returns.


If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.


Refunds are contingent upon inspection of item(s) once we receive it.


No returns AFTER 30 DAYS OF INVOICE DATE WITHOUT THE ORIGINAL INVOICE. No returns without PRE-AUTHORIZATION. ALL RETURNS SUBJECT TO A 20% RESTOCKING FEE. No cash/check refunds, CREDITS ONLY. Return freight charges are the responsibility of the customer. Returns must be in RESALABLE CONDITION. ( NEW, UNUSED, NO STICKERS OR MARKINGS AND IN IT’S ORIGINAL PACKAGING.) ABSOLUTELY NO RETURNS ON Cosmetics, Skin care products, Special orders, Discontinued items, Product promotions, or Trade show purchases.


Customer is responsible for all shipping costs if seller is not at fault.


Contact Us:

Lcnusa.com
410 Prospect St
East Hartford, CT 06108

Customer Service # (860) 761-3300